Terms of service
Last Updated: 09/2026
1. Acceptance of Terms By accessing and using the website www.finchtel.com.au ("Website") and its associated services (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Services.
2. Changes to Terms We reserve the right to modify these Terms at any time. Your continued use of the Services after such modifications will constitute acknowledgment and acceptance of the modified Terms.
3. Access and Use of the Services
- Eligibility: You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old.
- Account Registration: Account registration is not required to purchase or use SIM or eSIM products from our Website. However, creating an account can enhance your purchasing experience and help manage your orders and services more efficiently.
4. Prohibited Activities You are prohibited from using the Services to:
- Conduct any unlawful or fraudulent activities.
- Infringe upon the intellectual property rights of others.
- Transmit any viruses, malware, or other harmful code.
- Disrupt or interfere with the security or operation of the Services.
5. Intellectual Property All content on the Website, including text, graphics, logos, and software, is the property of FinchTel or its licensors and is protected by Australian and international copyright laws.
6. Australian Consumer Law Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that you may have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified. The disclaimers and limitations of liability in these Terms apply only to the extent permitted by law.
7. Disclaimer of Warranties To the extent permitted by law, the Services are provided "as is" and "as available" without any warranties of any kind, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of Liability To the extent permitted by law, FinchTel shall not be liable for any indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Services or for any other claim related in any way to your use of the Services.
9. Indemnification You agree to indemnify, defend, and hold harmless FinchTel and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your use of the Services or the violation of these Terms by you.
10. Termination We may suspend or terminate your access to the Services if you breach these Terms or misuse the Services. Termination does not affect any rights or remedies you may have under the Australian Consumer Law in relation to products or services you have already purchased.
11. Governing Law These Terms shall be governed by and construed in accordance with the laws of Australia, without giving effect to any principles of conflicts of law. This choice of jurisdiction does not prevent us from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.
12. Contact Information If you have any questions about these Terms, please contact us at hello@finchtel.com.au